Enterprise Account Manager
- Remote, EMEA-friendly hours
- Full-time
- Small team at SpanDock
You're the person customers call first. You know their teams, their goals and their renewal dates, and you make sure the product keeps earning its place.
What you'll do
- Own a set of enterprise accounts after the first sale: onboarding, adoption, renewals and expansion.
- Run regular reviews with customers using their own usage and cost data.
- Spot where a customer could do more, and bring in the right people to help.
- Turn what you hear into clear feedback for product and engineering.
What we're looking for
- Experience managing and growing B2B software accounts with technical users.
- You're organised and proactive: customers hear from you before they need to ask.
- You're comfortable with numbers and can tell a clear story from a dashboard.
- You write and speak clearly, in English.
Nice to have (never a reason not to apply)
- Developer tools or infrastructure software.
- Another European language.
How we'll get to know each other
- 1Apply. Your name, a link to your work and a few lines on why you. No cover letter needed.
- 2A first conversation. 30 minutes with the founder: what you're looking for, and what we're building.
- 3Build or pitch together. Engineers pair with us on a small real task; sales candidates walk us through a deal they're proud of.
- 4Meet the team, then an offer. A relaxed call with the people you'd work with. We aim to decide within a week of it.