Solutions Engineer (Pre-sales)
- Remote, EMEA-friendly hours
- Full-time
- Small team at SpanDock
You're an engineer who loves the moment a customer sees their own data for the first time. You make evaluations fast, honest and technically sound.
What you'll do
- Run proofs of value: help customers deploy the SpanDock hub, connect their AI tools and read their first dashboards.
- Answer architecture, security and compliance questions, and write the answers down so the next customer gets them faster.
- Build demos, sample setups and integration guides.
- Be the customer's voice in product decisions.
What we're looking for
- Hands-on experience with servers, networks, containers or cloud deployments.
- You've worked with customers in a technical role: pre-sales, solutions, support or consulting.
- You can explain telemetry, identity and data flows clearly to engineers and to their managers.
- You use AI coding tools and understand why teams want to see what they do.
Nice to have (never a reason not to apply)
- Observability or security tooling.
- Writing or speaking for developers.
How we'll get to know each other
- 1Apply. Your name, a link to your work and a few lines on why you. No cover letter needed.
- 2A first conversation. 30 minutes with the founder: what you're looking for, and what we're building.
- 3Build or pitch together. Engineers pair with us on a small real task; sales candidates walk us through a deal they're proud of.
- 4Meet the team, then an offer. A relaxed call with the people you'd work with. We aim to decide within a week of it.